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Sam Doyle was a great salesman and very helpful in convincing me to get my roof inspected. They found lots of damage on my roof when they inspected and I have had it all replaced for free!
Bruce sent us an amazing three man team to install new 6" gutters and downspouts. Leaf relief gutter guards were added, too. The men did a meticulous job on a very hot day. My husband and I were very pleased. This is the third project that Shanco has done for us. I highly recommend this company.
It all started when Luca, Sean and a few others showed up while my wife was the only one home, I had set an appoint a few weeks earlier and didn’t get a chance to reschedule, so my wife ended up doing so. Turns out a storm had taken it so my roof, those requiring a new one. These guys stuck through the process the entire way to the install. Kyle took over during the install. Great communication from all parties involved. The roof was completed in 2 days, it looks amazing. Couldn’t have had a better experience.
I am more than pleased with how our new roof looks after the NOVA office in Lorton installed it last week. The attention to detail was beyond what I expected. Our first contact with Shanco was with Morgan King, outside sales manager. His very outgoing personality and knowledge of the roofing process made us go with Shanco. There was never any hard sales pitch. Kyle Yurick, project coordinator kept us informed over the phone about best dates for install on non rainy days and when our materials would be delivered. On the day of install I met Bruce Lemon, production manager. He was there during the entire install keeping us informed how things were proceeding. He was up on the roof and inspecting the work that the roofers were doing. He was wonderful and very helpful answering all my questions. Even after 2 days of 12 plus hours of work he was always in the best mood and worked so great with roofers. The roofing crew were excellent and very courteous. They made sure to cover my large shrubs, decking and front entrance. Nothing was damaged over the 2 days and the clean up was amazing, no nails left behind. Thank you Shanco for my beautiful new roof.
Johnathan made some minor roof repairs on some trim and it looks great…Jonathan is a fine young man and very courteous…thank you for the quick response ! Wayne Wright
I had my roof replaced last year by Shanco who did an excellent job however with recent heavy winds, we needed to reseal an area around the chimney when a leak had developed. Jonathon arrived today, fixed the problem quickly and went above and beyond wiping down all my skylights, blowing leaves off the roof, clearing leaves out of my gutters in addition to taking out a wasp nest. A professional job well done and much appreciated.
I have been in the roofing industry for ten years. I decided to go with Shanco & I am glad that I did! My project manager Chad Williams did an amazing job of keeping communications throughout the entire process. This made me feel very accommodated and love as a customer. This company really knows how to do things right and I would recommend them to everybody. Not only was the roof completed to my liking, but the crew was very professional from inception to completion. I particularly like how they tarp off my deck, front porch, and use plywood against my garage doors to make sure nothing was damaged. The crew arrived on time around 7 AM and begin the tear off. They were finished with the job by 6 PM and all of the nails were cleaned up to my satisfaction. Make sure to consider them for any of your exterior needs. Thanks again Shanco for a great job well done! Mike Jones
Johnathan was very polite & professional. He always had time to answer questions and was quick to respond and find solutions when the unexpected occurred. He visited twice a day and was on top of the entire process. He is also a really good guy!
My experience with Shanco (Brandon Seborg) was very professional and excellent. He was very tentative to a claim that I was having a issue with using my insurance company and guided me thru the process to get my roof repaced due to roof damage. The work was very clean and on time. The team that Brandon sent to do the work was very professional as well. I would highly recommend Shanco to anyone that would be needing a roof replacement.
Our whole Shanco experience on our roofing damage claim was very positive. Pablo and Kyle did a great job with sales and communication and assisting with our insurance company. Johnathan and his team did amazing work and our new roof looks great. The team was respectful, skilled, kept the workspaces clean, and communicated well. Highly recommend Shanco.
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