Couldn’t be happier with the end product, and the professionalism and work quality were top notch…..the interactions I had with Hunter and Luca made a big project for us run incredibly smooth. Both gentleman were very through in explaining to us what the next step was, when I would happen, and how they would go about getting it done. This put our family at ease, and ultimately alleviated any stress we had. The process, end product and the individuals involved should be commended Many thanks Hunter and Luca.
We have been incredibly thrilled with our Shanco experience, particularly dealing with Luca Benedetti and Tristan Hollis. Luca was incredibly responsive, informative and knowledgeable regarding the inspection, insurance etc. He was top notch from the beginning. Tristan was fantastic as the Project Manager from start to finish— constantly communicating updates, doing site inspections. He even made sure to stop by the next day to doimg a walk through and magnet the yard for the 3rd time because we have two labrador retrievers. Any concern, question or feedback I had for Tristan was openly received, heard and addressed within 20 minutes. Both of these gentlemen are an asset to your organization and are wonderful in their professional capacities. We sincerely appreciate all their efforts and love our new roof. The crew at our site worked tirelessly into the dark evening hours and they deserve a big kudos as well for their hard work and deduction.
Charles Owen Sr. Storm Restoration Specialist helped us and Shanco saved $13,000 for a brand new Timberline HDZ Architectural Lifetime Warranty & Lifetime Craftmanship. warranty!!! Charles Owen expertise and professionalism i trust and will recommend using him and Shanco Roofing for all your roofing and storm damage! Project manager came by to follow up and was very courteous and knowledgeable about the job and was professional
From the initial inspection of the roof, to dealing with our insurance, to scheduling the job and through to completion, we have nothing but rave reviews for every aspect. Dealing with Pablo and Hunter was nothing short of professional and thorough. The work team was efficient, there was no damage anywhere, the roof looks suberb, and when they left, the yard looked as though they'd never been there. Scheduling with the office personnel was easy and a breeze. Shanco was spot on, and did what they promised, when they promised it. I highly recommend Shanco for your roofing needs.
Got a new roof and later added gutters, and Shanco's work and professionalism were fantastic. They kept us informed every step of the way, and came in way below the costs quoted to us by others working in this field. Ironically, we're about to move to a new house now, and we are thankful that our warranty is tranferable! Should be a real selling point. We plan on using Shanco again for the roof maintenance needed at our new home too. Recommend Shanco without hesitation.
I am very happy with the siding job that Shanco completed. From beginning to end Shanco representatives were attentive and professional to my needs. My project included product lines they do not usually use but Steve was great in obtaining product samples and when he wasn't sure about an answer would contact the distributor to obtain immediate answers to my questions. Once the job began the crew was fantastic paying great detail to the products, how they were applied, and final aesthetics. When I mentioned I wasn't happy with the way they were finishing the posts Juver took extra time to find a way to finish the posts that really made them look good.
We could not have been happier with our experience with Shanco. Steve H***** was our project manager. The entire process went smoothly and they ambeat their delivery date. The installation crew was on time and worked efficiently and the roof looked great. We couldn’t even tell they had been there after they left. I saved this for last. Shanco was also the best price we received
We were so pleased with the Shanco Roof replacement. The experience was very smooth and the results were great. We appreciated the communication between Shanco's Jeff Youngman and our insurance company. We were also very pleased with Project Manager Bruce Lemon. He was very informative and the project was done in less than one day with great results.